[camtasia:PrivateForums:638:530]
[Note: It may take a few seconds for the video to load, but you'll hear some audio right away. If this happens, wait for the video to show and then drag the "timeline" slider back to the starting point. Sorry for weirdness]
The purpose of this video is to demonstrate how to leverage Community Server 2.1 can be used to offer Private Forums for support. This works great if you want to offer a private forum for different customers, but support them with a single deploymen of Community Server.
Create Roles (Support Staff and Customer) Set Default Permissions and Setings for Forums \Create ForumAssigning Users to a Private Forum